Effective Date: September 23, 2025
Vum Cloud Security Services (“Vum Cloud,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website or use our services. By using our services, you consent to the practices described in this policy.
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and other contact details you provide when requesting services or creating an account.
Payment Information: Payment card details or bank account information used to process payments (processed securely via third-party payment providers).
Usage Data: Information about how you interact with our website, including IP addresses, browser type, pages visited, and duration of visit.
Service Data: Information related to installed systems, such as CCTV footage, access logs, and system configurations.
Your information may be used for the following purposes:
To provide and maintain our services.
To process payments and issue invoices.
To communicate with you regarding service updates, promotions, or support requests.
To improve our website, products, and customer experience.
To comply with legal obligations or respond to lawful requests from authorities.
We do not sell your personal information. Information may be shared in limited circumstances:
Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, cloud storage providers).
Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Vum Cloud implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and restricted access to authorized personnel only.
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Depending on your jurisdiction, you may have the right to:
Access, update, or correct your personal information.
Request the deletion of your personal information.
Withdraw consent for data processing at any time.
Opt-out of marketing communications.
To exercise these rights, please contact our support team at hi@vumcloud.com.
We use cookies and similar technologies to enhance your website experience, analyze traffic, and improve services. You can manage your cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Vum Cloud services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
If you have questions or concerns regarding this Privacy Policy, please contact us at:
Email: hi@vumcloud.com
Phone:
NG: +2347026891070
UK: +447919050696
Address:
Shop B04, Top 10 Mall, Michael Junction, Ozubulu.
